”The seller undertakes to supply a technically correct product equivalent to the product description listed on the www.galic-vina.hr. The image of the product in the Internet store does not have to fully match the actual appearance of the product and the customer cannot advertise this segment (e.g. shades of color, etc.).
In case of technical defect of the product, the buyer is obliged to submit a complaint within 4 working days and return the technically defective product by mail.
www.galic-vina.hr is obliged to resolve the complaint received within 40 business days.
In the case of the execution of the recovery of www.galic-vina.hr the same payment to the customer within 14 working days. The refund also includes shipping costs.